Cisco Cisco IPCC Web Option 설치 가이드

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Routing is done by the
non-upgraded duplexed
CallRouters.

Upgrade the Side A
Logger.

1 hour + data
migration time

6

The Logger is simplex.

Configuration changes are disabled.

The production system is running
simplex on Side B.

Upgrade the Side A
CallRouter.

1 hour

7

Default routing occurs from the
shutdown of the Side B CallRouter

None.

Bring down the side B
CallRouter, Logger, and
all distributor and client
AWs.

1+ hours
depending on
number of PGs
and CIS
components

8

until the upgraded Side A
CallRouter and Logger are brought
into service.

Bring up the upgraded
Side A CallRouter,

Reporting is provided by the
previously upgraded Side A
HDS/Distributor AW.

Logger, and
HDS/Distributor AW.

If a temporary release 5.0 or release
6.0 HDS/Distributor AW was in
use, it can be decommissioned at
this point.

Routing is done by the upgraded
CallRouter and Logger - simplex.

Upgrade the Side B
Logger.

1 hour

9

Configuration is enabled once the
Side B Logger is upgraded and
brought into service.

Upgrade Side B
CallRouter.

1 hour + data
migration time

10

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This can begin at any point after
step 8.

Upgrade the Side B
HDS/Distributor AW
and bring it into service

1 hour + data
migration time

11

once the upgrade is
completed.

Upgrade Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)