Cisco Cisco Computer Telephony Integration Option 8.5 개발자 가이드

The manual is divided into the following chapters.

Provides an overview of CTI Server.

Lists some guidelines that you need to be consider when you write 
applications that will interface with CTI message data.

Lists the CTI Server message set, describes the components of CTI 
Server messages, and provides the format for CTI Server failure 
indication messages.

Explains how CTI Server initiates and maintains TCP connections 
and CTI Server sessions.

Describes the CTI Server Application Level Interface Services and 
their associated messages.

Lists the possible values for various status codes and fields that can 
appear in CTI Server messages.

Details the changes and additions made to various protocol versions 
of the CTI Server.

For additional information about Cisco Intelligent Contact Management (ICM) software, see the 

 listing ICM documentation.

Cisco documentation and additional literature are available on Cisco.com. This section explains the 
product documentation resources that Cisco offers.

You can access the most current Cisco documentation at this URL:

You can access the Cisco website at this URL:

You can access international Cisco websites at this URL: