Cisco Cisco Computer Telephony Integration Option 8.5 개발자 가이드
6-21
CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 6 Constants and Status Codes
DeviceIDType Values
DeviceIDType Values
shows the DeviceIDType values.
Table 6-11
DeviceIDType Values
Device ID Type
Description
Value
DEVID_NONE
No device ID is provided.
0xffff
DEVID_DEVICE_IDENTIFIER
The provided device ID
identifies a peripheral teleset
(extension).
identifies a peripheral teleset
(extension).
0
DEVID_TRUNK_IDENTIFIER
The provided device ID
identifies a peripheral Trunk.
identifies a peripheral Trunk.
70
DEVID_TRUNK_GROUP_
IDENTIFIER
IDENTIFIER
The provided device ID
identifies a peripheral Trunk
Group.
identifies a peripheral Trunk
Group.
71
CallType Values
shows the CallType values.
CECX_TASK_ENDED_DURING_APP_INIT
1051
CECX_CALLED_PARTY_DISCONNECTED
1052
Table 6-10
Extended Call Cleared Event Causes (continued)
EventCause
Value
Table 6-12
CallType Values
CallType
Description
Value
CALLTYPE_ACD_IN
Inbound ACD call.
1
CALLTYPE _PREROUTE_
ACD_IN
ACD_IN
Translation routed inbound ACD
call.
call.
2
CALLTYPE _PREROUTE_
DIRECT_AGENT
DIRECT_AGENT
Translation routed call to a
specific agent.
specific agent.
3
CALLTYPE _TRANSFER_IN
Transferred inbound call.
4
CALLTYPE _OVERFLOW_IN
Overflowed inbound call.
5
CALLTYPE _OTHER_IN
Inbound call.
6
CALLTYPE _AUTO_OUT
Automatic out call.
7
CALLTYPE _AGENT_OUT
Agent out call.
8
CALLTYPE _OUT
Outbound call.
9
CALLTYPE _AGENT_INSIDE
Agent inside call.
10
CALLTYPE _OFFERED
Blind transferred call.
11