Cisco Cisco IP Contact Center Release 4.6.1 설치 가이드

The CallRouter must have two addresses on the private network: one to be used by high priority
traffic and another to be used by normal traffic. If the CallRouter is duplexed, each side must
have two addresses. Enter the addresses in the appropriate fields of the dialog box. If the
CallRouter is simplexed, enter localhost in the B fields.

If you wish to use the Cisco ICM Quality of Service (QoS) feature for the Router Private
Interfaces, click QoS... in that section.

The Central Controller Private Link QoS Settings dialog box opens.

If you wish to use the Cisco ICM Quality of Service (QoS) feature for the Router Visible
Interfaces, click QoS... in that section.

The Central Controller Visible Link QoS Settings dialog box opens.

If you do not wish to use QoS—or after you have made your QoS settings—click Next.

The Check Setup Information window opens.

As required, 

.

How to Set the QoS Feature for the Router Private Interfaces

The Central Controller Private Link QoS Settings dialog box comes in two forms.

•

If you are installing the CallRouter on Side A of a duplexed system, or you are installing the
CallRouter on a simplexed system, you see the Central Controller Private Link QoS Settings
(Side A) dialog box.

•

If you are installing the CallRouter on Side B of a duplexed system, you see the Central
Controller Private Link QoS Settings (Side B) dialog box.

Further, the precise nature of the Side A and Side B forms depends on whether you use Microsoft
Packet Scheduler or not; that is, there are actually four forms.

In the Central Controller Private Link QoS Settings (Side A) dialog box, check Enable QoS.
(There is no Enable QoS box in the Central Controller Private Link QoS Settings (Side B)
dialog box. QoS is enabled on Side B if, and only if, it is enabled on Side A.)

Check Use Packet Scheduler if you plan to use Microsoft Packet Scheduler.

Leave Use Packet Scheduler unchecked if you do not plan to use Microsoft Packet Scheduler.

If Use Packet Scheduler is checked for Side A, it must be checked for Side B.

ICM Installation Guide for Cisco ICM Enterprise Edition Release 7.0(0)