Samsung UBD-K8500 사용자 설명서

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Appendix

PROBLEM

SOLUTION

Forgot password.

•  Press the @ (STOP) button (on the top panel) for more than  

5 seconds with no disc inside. The initialization message 

appears on the screen, and the player turns off automatically. 

When you turn your product on again, all the settings will be 

reset.  

Don't use this unless absolutely necessary.

•  When the factory default settings are restored, all stored user 

BD data will be deleted.

The picture is noisy or distorted.

•  Make sure that the disc is not dirty or scratched.

•  Clean the disc.

No HDMI output.

•  Check the connection between the TV and the HDMI jack of 

the product.

•  Check if your TV supports the 576p/480p, 720p, 1080i, 

1080p, or 2160p HDMI input resolution.

•  To view video in the HDMI 720p, 1080i, 1080p or 2160p 

output mode, you must use a high speed (category 2) HDMI 

cable.

Abnormal HDMI output appears on 

the screen.

•  If random noise appears on the screen, it means that TV 

does not support HDCP (High-bandwidth Digital Content 

Protection).

If you experience other problems.

•  Go to the table of contents and find the section of the user 

manual that contains information about the feature you are 

having the problem with, and then follow the procedure again.

•  If you still cannot resolve the problem, please contact your 

nearest Samsung authorised service Centre.

Play Multimedia on network 

devices

You can see folders shared on 

network devices, but cannot see the 

files.

•  The multimedia list only shows Video, Photo, and Music files. 

Other types of files are not displayed.