Samsung UBD-K8500 사용자 설명서

  English

07
Appendix

PROBLEM

SOLUTION

Video plays intermittently.

•  Check if the network is stable. 

•  Check if the network cable is properly connected and if the 

network is not overloaded. 

•  The wireless connection between the DLNA compatible 

device and the product is unstable. 

Check the connection.

The Network connection between 

the product and the PC is unstable.

•  IP addresses within the same subnetwork should be unique.  

If they are not, IP interference can cause this phenomenon. 

•  Check if you have a firewall enabled. 

If so, disable the firewall function.

BD-LIVE

This product cannot connect to the 

BD-LIVE server.

•  Test whether the network connection is working using the 

Network Status function. (See page 22)

•  Check whether a USB memory device is connected to the 

product.

•  The memory device must have at least 1GB of free space to 

accommodate the BD-LIVE service. 

You can check the available size in BD Data Management. (See 

page 22)

•  See if the BD-Live Internet Connection option is set to 

Allow(All). 

•  If all above fails, contact the content provider or update the 

product to the latest firmware.

When using the BD-LIVE service, an 

error occurs.

•  The memory device must have at least 1GB of free space to 

accommodate the BD-LIVE service. 

You can check the available size in BD Data Management. 

(See page 22)

 |NOTE |

 

When the factory default settings are restored, all stored user BD data will be deleted.