Samsung 120 W 2.1Ch Soundbar F355 사용자 설명서

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Before requesting service, please check the following.

Symptom

Check

Remedy

The unit will not turn on.

•  Is the power cord plugged into 

the outlet?

•   Connect the power plug to the 

outlet.

A function does not work when the 
button is pressed.

•  Is there static electricity in the 

air?

•   Disconnect the power plug and 

connect it again.

Sound is not produced.

•  Is the unit properly connected 

to your TV?

• Is the Mute function on?

•  Is the volume set to minimum?

• Connect it correctly.

•  Press the Mute button to 

cancel the function.

• Adjust the volume.

The Picture does not appear on a TV 
when the function is selected.

•  Is the TV connected properly?

• Connect it correctly.

The remote control does not work.

• Are the batteries drained?

•  Is the distance between remote 

control and main unit too far?

• Replace with new batteries.

• Move closer to the unit.

The sound from the left/right 
channels are reversed.

•   Are the left/right audio output 

cables from the TV connected 
properly?

•  Check the left/right channel and 

connect it/them correctly.

The SoundShare (TV pairing) failed.

•  Does your TV support 

SoundShare?

•  Is your TV firmware the latest 

version?

•  Does an error occur when 

connecting?

•  Reset the TV MODE and 

connect again.

•  SoundShare is supported by 

some Samsung TVs released 
after 2012. Check your TV to 
see if it supports SoundShare.

•  Update your TV with the latest 

firmware.

•  Contact the call center.

•  Press 

 button for 5 seconds 

to reset the product.

troubleshooting