Avaya ip office voicemailpro 사용자 설명서

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IP Office Mailbox User 
 
Page 7 
Voicemail Reception 
After a caller has been routed to Voicemail, you may wish to give the caller 
the option to be transferred to another extension, for example; Reception, 
an assistant or to an external number such as your mobile. 
To do this your System Administrator must setup a Voicemail Reception 
number for you. Then you should record a new greeting message informing 
callers that if they press 0 they will be transferred. 
 
Edit Hunt Group Greeting Messages 
The System Administrator may setup a method for you to access the 
mailbox of a hunt group. You can edit the greeting messages for the hunt 
group by pressing 3 after entering the mailbox. They will then be given the 
following options: 
1. Standard greeting 
2.  Out of Hours greeting 
3.  You are in a queue greeting 
4.  You are still in a queue greeting 
 
The standard greeting is used when the hunt group is In Service but none 
of the available extensions can answer a call (busy or no answer).  The Out 
of Hours greeting message is used when the hunt group is in Night Service, 
Out of Service or out of hours specified by a Time Profile and fallback 
groups are not being used. The remaining two greeting messages are used 
when a caller is held in a queue. 
All of the above options are then followed by the following menu: 
1.  Hear your greeting message 
2.  Change your greeting message 
3.  Save your greeting message 
4.  Save your greeting message for playing on a continuous loop 
 
After pressing 2 to change the message, you will be prompted to press 2 
again when you have finished recording.  You will then be returned back to 
the menu to enable you to hear the new message, rerecord or save the 
message. 
 
 
 
 
 
Mailbox Users Guide 
 Page 7 
IP Office 
40DHB0002USCP Issue 5 (09/23/2002)