Avaya ip office voicemailpro 사용자 설명서
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IP Office Mailbox User
Page 7
Voicemail Reception
After a caller has been routed to Voicemail, you may wish to give the caller
the option to be transferred to another extension, for example; Reception,
an assistant or to an external number such as your mobile.
the option to be transferred to another extension, for example; Reception,
an assistant or to an external number such as your mobile.
To do this your System Administrator must setup a Voicemail Reception
number for you. Then you should record a new greeting message informing
callers that if they press 0 they will be transferred.
number for you. Then you should record a new greeting message informing
callers that if they press 0 they will be transferred.
Edit Hunt Group Greeting Messages
The System Administrator may setup a method for you to access the
mailbox of a hunt group. You can edit the greeting messages for the hunt
group by pressing 3 after entering the mailbox. They will then be given the
following options:
mailbox of a hunt group. You can edit the greeting messages for the hunt
group by pressing 3 after entering the mailbox. They will then be given the
following options:
1. Standard greeting
2. Out of Hours greeting
3. You are in a queue greeting
4. You are still in a queue greeting
2. Out of Hours greeting
3. You are in a queue greeting
4. You are still in a queue greeting
The standard greeting is used when the hunt group is In Service but none
of the available extensions can answer a call (busy or no answer). The Out
of Hours greeting message is used when the hunt group is in Night Service,
Out of Service or out of hours specified by a Time Profile and fallback
groups are not being used. The remaining two greeting messages are used
when a caller is held in a queue.
of the available extensions can answer a call (busy or no answer). The Out
of Hours greeting message is used when the hunt group is in Night Service,
Out of Service or out of hours specified by a Time Profile and fallback
groups are not being used. The remaining two greeting messages are used
when a caller is held in a queue.
All of the above options are then followed by the following menu:
1. Hear your greeting message
2. Change your greeting message
3. Save your greeting message
4. Save your greeting message for playing on a continuous loop
2. Change your greeting message
3. Save your greeting message
4. Save your greeting message for playing on a continuous loop
After pressing 2 to change the message, you will be prompted to press 2
again when you have finished recording. You will then be returned back to
the menu to enable you to hear the new message, rerecord or save the
message.
again when you have finished recording. You will then be returned back to
the menu to enable you to hear the new message, rerecord or save the
message.
Mailbox Users Guide
Page 7
IP Office
40DHB0002USCP Issue 5 (09/23/2002)