Canon multipass c5500 사용자 설명서

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T
roubleshooting
Printing Problems
Problem
Cause
Solution
The 
ALARM
light
The MultiPASS may have a 
Clear any paper jams. See 
comes on and the 
paper jam.
page 10-3.
MultiPASS beeps
while printing
If the MultiPASS has no 
paper jam, unplug it, wait 
5 seconds, then plug it in again.
If the problem is fixed, the
ALARM
light will be off, the 
BJ cartridge will move to its 
home position, and the LCD 
display will show the date and 
Receive Mode (Standby Mode).
If the 
ALARM
light stays on,
call the Customer Care Center.
See page 1-4.
Data from computer is 
The power cord may not
Check that the power cord
not printed
be plugged in securely.
is plugged securely into the
unit and into the wall outlet.
If the MultiPASS is plugged
into a power strip, make sure
the power strip is plugged in
and turned on.
The interface cable may not
Check the interface cable 
be securely connected to the 
connection.
MultiPASS and the computer.
The interface cable may 
Make sure the cable is a
not be the correct type.
bi-directional parallel interface
cable less than 6.6 feet in
length.
The MultiPASS may have been
Unplug the MultiPASS and
plugged in or the computer may turn off the computer. Plug
have been turned on when you 
the unit back in and turn
connected the interface cable.
the computer back on again.
The orange tape may not be
Be sure to remove the tape
removed from the BJ cartridge.
from the BJ cartridge when 
you install it. See page 9-14.
The BJ cartridge may not
Make sure the BJ cartridge is
have been installed properly.
installed correctly. See page
9-11.
Chapter 10
Troubleshooting
10-11