Canon multipass c5500 사용자 설명서

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Chapter 10
Troubleshooting
10-13
Problem
Cause
Solution
The printed output is
There may be a communication
Make sure the computer 
not what you expected
problem between the MultiPASS and the application are 
and your computer.
configured correctly for 
communicating with the
MultiPASS.
The interface cable may not
Check the interface cable’s 
be securely connected to the 
connections.
MultiPASS and the computer.
The interface cable may not 
Make sure you are using a
be the correct type.
bi-directional parallel interface 
cable that is less than 6 feet 
(2 m) long.
You may not be using the
Make sure you have
correct printer driver.
selected the MultiPASS
printer in your application.
Another hardware device or
Disconnect the peripheral
software application is 
device and uninstall or remove
attempting to communicate
any software associated with
with the same parallel port 
this device and any software
to which the MultiPASS is 
communicating with the 
connected.
parallel port.
You may not have the best
Try selecting Coated Paper for
media type selected.
the Media Type rather than
Plain Paper. See page 2-9.
Previous software settings
Make sure the MultiPASS
may not be cleared.
was cleared of the previous 
software settings before the 
print job started. See the 
application’s documentation.
Printout does not
Paper may not be loaded
Make sure the paper is loaded
match paper size
and aligned correctly in
and aligned correctly. See
the sheet feeder.
page 2-19.
The application’s page
Make sure the paper size and
size and margin settings
margin set in your application
may be incorrect.
are correct for the paper in the
sheet feeder.
The selected printer driver
Make sure you select the
may be incorrect.
MultiPASS printer in your
application.
The MultiPASS suspends 
The print head may have 
Stop your print operation
print after every line is 
become too hot. If this happens, and wait several minutes to
printed
the MultiPASS may be slowing
allow the unit to cool. Then
its print speed at the end of each start your operation again.
line to protect the print head.
T
roubleshooting