Canon multipass c5500 사용자 설명서

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10-14
Troubleshooting
Chapter 10
Problem
Cause
Solution
Print jobs vanish or you
Another Windows application
Uninstall or remove the
are printing garbage
on your computer may be
software application.
trying to communicate with
the printer port the MultiPASS
Server is using. This conflict
can result in strange printing
behavior.
Make sure the MultiPASS
If the MultiPASS Server icon
Server is loaded.
does not appear on the bottom
of your screen, turn on the
MultiPASS Server.
The printout curls
Your pages may include a
Remove each sheet as it is
large amount of ink.
printed. Allow it to dry, then
roll it in the opposite direction
of the curl.
Your computer indicates
A device time-out occurs when
Make sure the MultiPASS is
a device time-out
the computer sends data to the
plugged in, and that its 
MultiPASS, but the MultiPASS
interface cable is securely
does not respond. The
attached to the unit and to
MultiPASS may be unplugged,
the computer. Clear any paper 
not connected to the computer,
jams, and make sure paper is 
or have a paper jam.
loaded properly in the sheet
feeder.
Print Quality Problems
Problem
Cause
Solution
Print quality is not what
The paper you are using 
Make sure you are using 
you expect; print is not
may not be supported by 
the recommended paper 
clear; splashed or missing
the unit.
(see page A-2).
dots, white streaks
You may be printing on the
Some paper has a right side 
wrong side of the paper.
for printing. If the print quality
is not as clear as you would like
it to be, try turning the paper
over and printing on the other
side.
The print head nozzles 
Clean the print head (see 
may be clogged.
page 9-8); repeat cleaning 
if necessary. If print quality is
not recovered after executing
the cleaning five times, replace
the BJ cartridge.