Aclara Power-Line Systems Inc. Y72572-1 사용자 설명서

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35
CHAPTER
3
T
ROUBLESHOOTING
 
The purpose of this chapter is to provide DCSI customers with procedures that will 
assist in determining if a failed meter issue can be resolved in TNS or if a field visit 
is required. It is useful for installers and meter shop personnel.
A failed meter or a meter with an invalid response can be the result of several 
factors including process, software, or hardware. The following sections provide 
steps for, first, trying to identify the problem in TNS (Complete the steps in 
Performing Remote Analysis (TNS)), and then conducting a field visit if necessary. 
If a field visit is required, proceed to Field Troubleshooting on page 38.  Follow 
the instructions in Meter Shop Test System on page 39 if the TNS analysis and field 
visit steps do not correct the problem.
Use a three-phase approach to troubleshoot the UMT-C-KV.
1.   
Remote Analysis
2.   
Field Troubleshooting
3.   
Meter Shop Test System
For information on loss of power, refer to Loss of Power Handling on page 18. 
The UMT-C-KV may spontaneously draw a current surge if TWACS inbound 
communication takes place during the test. This may affect the test equipment or 
results. This can only occur when the SCE sends an outbound command requesting 
a response from the UMT-C-KV.
Performing Remote Analysis (TNS)
Complete the following steps to determine if a field visit is required for an 
unresponsive meter. You can end the procedure at any step and correct the problem 
when a cause of failure is determined.
1.   
Check the AMRCOMMFAIL table for TWACS serial numbers that have 
excessive AMR Communication Failure counts. This enables you to 
identify meters that are consistently failing AMR.
If the meter fail count in the AMRCOMMFAIL table is equal to or greater 
than the MaxFailCnt in the TNSDEFAULTS table, the Quality Code (QC) 
will be set to RO (Retry Override). When the quality code is RO, the meter 
unit map will have changed in the AMRCMDLST2WAY table.  The meter 
will be attempted the first time, but will not be issued subsequent retries and 
must be read manually.