MilDef Crete Inc. DR786EX 사용자 설명서

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페이지 43
Maintenance/Service 
 
34 
4.  Include a sheet with the following information: (Note: please keep a copy of 
this sheet for your records) 
• 
Name   
• 
Address   
• 
Unit serial number  
• 
Place and date of purchase or the original invoice number 
• 
Date of failure  
• 
DETAILED Description of the problems encountered including: The 
operating system, the add-on device installed (if any), the application 
software, the failure phenomenon, etc. 
• 
A list of the whole hardware/software configuration, if applicable. 
1.  Clearly mark the RMA # on the shipping box.  If an RMA # is not present on 
the shipping box, receiving will be unable to identify it and it might be 
returned. 
2.  Unless prior arrangements have been made, the customer is responsible for 
all shipping costs.  Unauthorized use of the company’s shipping accounts is 
not permitted.