Tandberg Data StorageLoader 2U LTO, 1 x 10 LTO-3 052102 사용자 설명서
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제품 코드
052102
202
P
RODUCT
M
ANUAL
1016988
C
HAPTER
8—T
ROUBLESHOOTING
If you have an Ethernet connection to your library, check the library’s
Ethernet connection, described in
.
If the ADI interface is not connected properly, it is possible that the tape
drive will not communicate on the SCSI bus (see
Use the Remote Management Utility (see
) and LTOTool
(see
) to capture the diagnostic logs from the library and the tape
drive(s) immediately after an error is reported by your backup software. See
for information. Technical Support
can examine the log to determine the nature of the reported error.
F
AILURE
BY
A
T
APE
D
RIVE
TO
W
RITE
OR
R
EAD
D
ATA
If your backup software reports a media error, one of the following situations
may have occurred:
The tape drive needs cleaning (see
Always try cleaning the tape drive before you assume the cartridge is bad.
Be sure to use an LTO Cleaning Cartridge.
The cartridge needs to be replaced. Try using a different cartridge for the
backup, making sure that the tape is not written in an unsupported format.
Mark any cartridge that fails. If you notice that the same cartridge results in
multiple failures, replace the cartridge.
The backup software has attempted to append data to a cartridge that
previously failed. If a write media error previously occurred on the tape, the
tape drive cannot append data at the point where the write media error
occurred. You can attempt to overwrite the tape, but any attempt to append
data will fail.
If you are trying to write data, the cartridge may be write-protected. Check
the switch on the edge of the cartridge (see
Use a pen or small screwdriver to move the switch. Do not use a pencil,
because graphite may corrupt the tape.
If you used an application other than your normal backup software to write
data to the tape, your backup software may report that it does not recognize
the tape. For example, if you have used LTO Tool to write and read test data,
the test tape will not be “recognized” by your backup software. Perform a tape
erase using either LTOTool or your backup software.
If the switch...
the tape is...
does not cover the opening
write-enabled
covers the opening
write-protected