Intermate 100 사용자 설명서

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Intermate100 and Intermate101 Print Server Administration Manual 
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Troubleshooting: Cannot PING the printer
H.2.
Cannot PING the printer
Assuming that you’ve already checked the first 
 steps in the 
previous section, look into the following possibilities.
1
There is a router between your management PC and the 
print server. Check the gateway address for the print 
server, check the route table and/or put the two devices on 
the same physical net segment.
2
You are sending the ping to the wrong IP address.
3
The print server has the same IP address as another device 
in the network.
4
There is something wrong with the mapping between the 
MAC (hardware) address and the chosen IP address.
5
The print server has not received its configuration 
information through use of BOOTP. This can happen if an 
IP router in the network does not permit BOOTP to flow 
through it. The problem must be corrected at the router.
6
The DHCP server, if used, has something wrong with it. Or 
the coordination between DHCP server and DNS table isn’t 
good enough.
7
IBM Hosts (especially OS/400 based): The print server may 
have been configured to reside in the wrong sub-segment. 
This can happen if the host is configured to have more than 
one TCP/IP interface. You must verify the print server’s IP 
address. 
You may also have to verify the subnet masks used for each 
TCP/IP interface defined on the host.