IBM CISCO R2E2 사용자 설명서

Chapter 3:  Supported Reports and KPIs

IBM Tivoli Netcool/Proviso Cisco IP Telephony 2.4.0.0 Technology Pack

43

 PSTN Gateway ICMP Inbound Errors 
(percent)

 Percentage of inbound ICMP errors

 PSTN Gateway ICMP Outbound Errors 
(percent)

 Percentage of outbound SNMP errors

 PSTN Gateway Network Errors (percent)

 Percentage of network errors observed by a PSTN gateway

 PSTN Gateway Packet Discards

 Percentage of PSTN gateway packets discarded

 PSTN Gateway Total Number of Calls (Nb)

 Total number of calls for a PSTN device

 PSTN Gateway Total Number of Calls per 
mn (Calls/mn)

 Total number of calls per minute for a PSTN device

 PSTN Gateway Total Number of Successful 
Calls (Nb)

 Total number of successful calls for a PSTN gateway device

 PSTN Gateway Total Number of 
Unsuccessful Calls (Nb)

 Total number of unsuccessful calls for a PSTN gateway device

 PSTN Gateway Total Packets per Second

 Total number of packets per second for a PSTN gateway device

 Percentage of Company Calls (percent) 
CME(Bulk) VOIP Cisco

 Percentage of all calls which were intra-company calls

 Percentage of Drop Calls (percent) 
CME(Bulk) VOIP Cisco

 Ratio between DropCalls and Total number of Calls

 Percentage of Packet Lost (percent) 
CME(Bulk) VOIP Cisco

 Ratio between Packets Lost and Total number of Packets sent and received.

 Percentage of Successful Calls (Nb) 
CME(Bulk) VOIP Cisco

 Percentage of calls which completed successfully

 Percentage of TollBypass Calls (percent) 
CME(Bulk) VOIP Cisco

 Ratio between Toll Bypass Calls and Total number of Calls

 SCS

 Severely concealed seconds.  Concealment lasting longer than fifty 
milliseconds or five percent of the voice traffic

 SIPCallsActive

 Total number of currently active SIP calls for the resource or resources 
specified

 SIPCallsInProgress

 Total number of SIP calls being established at the time of sampling

 SNMP Availability (percent) (avg last hour)

 PROVISO Performance Metric; works with PVL 1.2 or better

 SNMP Response Time (ms) (avg last hour)

 SNMP response time measured in milliseconds averaged over the last hour

 SNMP Unavailable (percent) (avg last hour)

 Created by CME Formula Editor

 ShortCall

 Identifies a call successfully established, but with a call duration less than 1 
second. In this case, the CallManager set the CallDuration value to 0 in the 
CDR table. A ShortCall call is also: - A Successful call - Any Inbound, 
Outbound, or other type of call described above.

 SuccessfulCall

 Identifies a call successfully established. Once the call is established, the 
communication starts between the 2 parties. A successful call can be an 
Inbound, Outbound, or any type of call described above.

Table 2:  Key performance indicators