DELL H200 사용자 설명서

Troubleshooting

63

Physical Disk Related Issues

Table 7-2.

Physical Disk Issues

Issue

Suggested Solution

The system does 
not boot from 
the PERC H200 
card.

Go to the Configuration Utility and verify the controller's boot 
order and also ensure that the desired Preferred Boot Device is 
set correctly. 

NOTE: 

See your system documentation for information about boot 

Physical disk is 
not enumerated 
during POST.

• Go to the Configuration Utility and ensure that the physical disk 

is not enumerated in the SAS topology.

• Verify the cable connection.

• Reseat the physical disk.

• Check and reseat the cable.

One of the 
physical disks in 
the volume 
shows the status 
as "Failed".

• Check the SAS cables.

• Reseat the physical disk.

• Check the enclosure or the backplane for damage.

• Contact Dell if the problem persists.

RAID 1 or RAID 
10 virtual disk 
does not rebuild.

• Enter the Configuration Utility and ensure the physical disk is 

enumerated in the SAS topology.

• Ensure the new disk is of the same drive type as the other disk in 

the virtual disk.

• Ensure the new disk is of equal or greater capacity as the other 

disk in the virtual disk.

• Ensure the new disk is not detected as an inactive virtual disk 

under the RAID Properties menu. Delete the newly inserted 
inactive disk.

• Ensure the new disk is a Dell supported SAS, SATA or SSD disk.

PERC H200.book  Page 63  Tuesday, July 13, 2010  4:15 PM