DELL H200 사용자 설명서

64

Troubleshooting

Configuration Utility Error Messages

 

NOTE: 

These error messages are displayed inside the Configuration Utility. 

Restart your system and retry if you encounter any of these.

 

NOTE: 

If the error message continues to be displayed even after following the 

steps mentioned in Table 7-3 for the resolution of the error, contact Dell Support for 
advanced troubleshooting. For information on how to contact Dell Technical 
Support, see "Getting Help" on page 73.

Table 7-3.

Configuration Utility Error Messages

Message

Meaning

Suggested Solution

An error occurred 

while reading 

non-volatile 

settings.

An error occurred while 
reading any one of a 
number of settings from 
the firmware.

Reseat the controller 
and reboot. 

An error occurred 

while reading current 

controller settings.

Controller setup and 
initialization has failed. 

Reboot the system.

Advanced Device 

Properties settings 

not found.

Failed to read vital 
configuration page from 
firmware. 

Reflash the firmware 
and reboot.

Error obtaining 

PHY properties 

configuration 

information.

Failed to read vital 
configuration page from 
firmware.

Reflash the firmware 
and reboot.

Configuration Utility 

Options Image 

checksum error.

Failed to properly read 
Configuration Utility 
options from flash. 

Restart and retry. If the 
issue persists, reflash 
the firmware on the 
controller.

Can't load default 

Configuration 

Utility options.

Failed to allocate memory 
for Configuration Utility 
options structure.

An error occurred 

while writing 

non-volatile 

settings.

An error occurred while 
writing one or more settings 
to the firmware.

PERC H200.book  Page 64  Tuesday, July 13, 2010  4:15 PM