HP StorageWorks Command View EVA V4.0 Migration Media Kit T3734A 전단
제품 코드
T3734A
HP Technology Services are governed by the HP Single Order Terms for Support or Customer's
purchase agreement with HP.
3
Customer responsibilities
The Customer will:
• Assign a designated person from the Customer's staff who, on behalf of the Customer, will grant all
• Assign a designated person from the Customer's staff who, on behalf of the Customer, will grant all
approvals, provide information, and otherwise be available to assist HP in facilitating the delivery of
this service
• Have licensed copies of all software currently installed on the system and licenses for the software
being installed
• Be responsible for all data backup and restore operations
• Provide a suitable work area for delivery of the service, including access to an outside telephone line,
• Provide a suitable work area for delivery of the service, including access to an outside telephone line,
power, and any network connections required
• Contact an HP service specialist within 90 days of date of purchase to schedule the delivery of the
service
• Ensure that all service prerequisites as identified in the "Service eligibility" section have been met
• Ensure that all hardware, firmware, and software that the HP service specialist will need in order to
• Ensure that all hardware, firmware, and software that the HP service specialist will need in order to
deliver this service are available and, for software products, are properly licensed
• Allow HP full and unrestricted or escorted access to all locations where the service is to be performed
General provisions/Other exclusions
HP reserves the right to charge, on a time and materials basis, for any additional work over and above
this service package pricing that may result from work required to address missing service prerequisites
this service package pricing that may result from work required to address missing service prerequisites
or other requirements that were not met by the Customer.
HP reserves the right to re-evaluate the charges for this service should the Customer not, within 90 days
HP reserves the right to re-evaluate the charges for this service should the Customer not, within 90 days
of purchasing this service, schedule and provide for its subsequent delivery.
HP's ability to deliver this service is dependent upon the Customer's full and timely cooperation with HP,
as well as the accuracy and completeness of any information and data the Customer may provide to
HP.
The service is delivered as a single, contiguous event. Environments that require multiple engagements
HP's ability to deliver this service is dependent upon the Customer's full and timely cooperation with HP,
as well as the accuracy and completeness of any information and data the Customer may provide to
HP.
The service is delivered as a single, contiguous event. Environments that require multiple engagements
over a longer period of time are not included with this service but can be accommodated at additional
cost.
The service is delivered during HP standard business hours. Service delivery outside these hours is
available at additional cost.
Portions of the service are delivered remotely or onsite, at HP’s discretion.
cost.
The service is delivered during HP standard business hours. Service delivery outside these hours is
available at additional cost.
Portions of the service are delivered remotely or onsite, at HP’s discretion.