Avaya S8500 사용자 설명서

Cannot ping out to 
the customer network 

●

Ensure that in the LAN security settings “output from server” for 
icmp is enabled.

Cannot ping the 
media server from the 
customer network

●

Ensure that in the LAN security settings “input to server” for icmp 
is enabled.

Cannot access the 
media server 
remotely

●

Ensure that in the LAN security settings “input to server” is 
checked for SSH (Linux commands), https (Web access), and 
def-sat (SAT commands access). Change the LAN security 
settings on the Web interface with a direct connection to the 
media server.

The LED display on 
IPSI is flashing

●

The IPSI LED is not programmed with the switch and the location 
(DHCP)

●

An IP address is not assigned to the IPSI LED (static IP 
addressing).

Cannot access the 
IPSI for static 
addressing

●

Ensure that you are plugged into the Services (top) port on the 
IPSI.

●

Ensure that the ARP cache is cleared on the Services laptop 
computer. In an MS-DOS command window, type arp -d 
192.11.13.6 

and press Enter.

No “V” shows on the 
IPSI LED

●

The IPSI is not connected to the Ethernet switch or the network. 
Connect a cable to the bottom port on the faceplate and to the 
Ethernet switch or the customer network.

●

Make sure port on the Ethernet switch that is assigned to that 
IPSI is enabled.

The “V” on the IPSI 
LED is not filled in

●

An IP address is not assigned to the IPSI.

●

The IPSI is not administered.

The system 
generates an alarm 
when first connect to 
IPSI

●

The IPSI does not have the current firmware. Upgrade the 
firmware.