Canon 700 Series 사용자 설명서

When Trouble Occurs

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Remedy 1 If the other party’s fax machine does not support ITU-T subaddress/password 

transactions, you cannot receive confidential documents.

Remedy 2 Make sure the other party knows the correct subaddress/password for your 

confidential mailbox.

Cannot poll another fax machine and receive its document.

Cause 1

You are polling without a subaddress/password.

Remedy

If the other party’s fax machine is a Canon fax machine and can set a polling ID, 
ask them to check their polling ID and set the polling ID to ‘255’ decimal or ‘1111 
1111’ binary.

Cause 2

You are polling with an ITU-T subaddress or password.

Remedy 1 Contact the other party and confirm that their fax machine supports receiving a 

polling request with an ITU-T subaddress or password.

Remedy 2 If the other party’s fax machine supports ITU-T subaddress/password polling, 

confirm that you are using the correct ITU-T subaddress and password.

Remedy 3 If the other party’s fax machine does not support or not have set ITU-T 

subaddress/password polling, poll the other party without a subaddress/
password. (See “Polling Other Fax Machines to Receive a Document,” on p. 
8-3.)

Cannot copy.

Cause 1

The toner cartridge is out of toner.

Remedy

Check the toner cartridge and, if you find it empty, replace it with a new one. 
(See Chapter 6, “Maintenance,” in the Reference Guide.)

Cause 2

A paper jam has occurred.

Remedy 

Clear the jam and try copying again. (See Chapter 7, “Troubleshooting,” in the 
Reference Guide.)

Cause 3

The machine is out of paper.

Remedy

Reload the paper in the paper cassette or on the MP tray.