Avaya 4601 사용자 설명서

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Error and Status Messages
Issue 2.2 April 2005
69
Incompatible
 
CAUSE: This release of DEFINITY does not support the current version 
of the IP telephone.
RESOLUTION: Upgrade to the current version of Avaya 
Communication Manager software.
IP Address in 
use by another
 
CAUSE: The telephone has detected an IP address conflict. 
RESOLUTION: Verify administration to identify duplicate IP 
address(es).
NAPT Error
 
CAUSE: A device between the telephone and the call server is invoking 
Network Address Port Translation, which the 4600 Series IP Telephones 
do not support. 
RESOLUTION: Contact the System Administrator to remove or 
re-administer the device.
No Ethernet
 
CAUSE: When first plugged in, the IP telephone is unable to 
communicate with the Ethernet.
RESOLUTION: Verify the connection to the Ethernet jack, verify the jack 
is Category 5, verify power is applied on the LAN to that jack, etc. Note 
that if the telephone is attached to a 30A switched hub, upon loss of 
Ethernet connectivity the usual 
No Ethernet
 message is not 
displayed.
No file server 
address
 
CAUSE: The TFTP server IP address in the IP telephone’s memory is 
all zeroes.
RESOLUTION: Depending on the specific requirements of your 
network, this may not be an error. If appropriate, either administer the 
DHCP server with the proper address of the TFTP server, or administer 
the telephone locally using the ADDR option. The ADDR option is 
explained in 
No Socket
 
CAUSE: The telephone has registered with the call server, but network 
problems have prevented the telephone from opening a TCP socket. 
Note: This message only occurs on older software versions; telephones 
with newer software automatically reset.
RESOLUTION: Press the # button to have the telephone reset, and 
contact the System Administrator to report the network problem.
Password Error
 
CAUSE: The PBX does not recognize the password entered.
RESOLUTION: Confirm the password is correct, then try registration 
again, taking particular care to enter the password accurately.
Table 2: Possible Error and Status Messages During Installation of 4600 Series IP 
Telephones  (continued)
Message
Cause/Resolution
3 of 4