Avaya 4601 사용자 설명서

다운로드
페이지 86
Troubleshooting Guidelines
70 4600 Series IP Telephone Release 2.2 Installation Guide
System busy
 
CAUSE: Most likely, the number of IP endpoints on the PBX is already 
at maximum, Less likely, network resource is unavailable. 
RESOLUTION: The telephone was attempting to access a network 
resource (DHCP server, TFTP server, HTTP server, or the PBX) and 
was not successful. Check the resource being called upon for its 
availability. If the resource appears operational and properly linked to 
the network, verify that addressing is accurate and that a communication 
path exists in both directions between the telephone and the resource.
System Error
 
CAUSE: The PBX has an unspecified problem.
RESOLUTION: Consult your Avaya Media Server administration and 
troubleshooting documentation.
Timeout Error
 
CAUSE: Protocol timeout error.
RESOLUTION: Retry. If failure continues, check network congestion, 
addresses, etc. to identify cause of timeout.
Undefined 
Error
 
CAUSE: The PBX has rejected registration for an unspecified reason.
RESOLUTION: Consult your Avaya Media Server administration and 
troubleshooting documentation.
Resource Error
 
CAUSE: The PBX rejects the registration request.
RESOLUTION: Verify administration to ensure the telephone’s proper 
IP address, extension, and password are being used.
Wrong Set Type
 
CAUSE: The PBX does not recognize the set type.
RESOLUTION: Ensure the PBX is properly administered to expect the 
appropriate telephone for the IP address and extension.
Table 2: Possible Error and Status Messages During Installation of 4600 Series IP 
Telephones  (continued)
Message
Cause/Resolution
4 of 4