Avaya 6 사용자 설명서

Creating a Matching Short Code 
A short code was needed that could be used to route callers to the SelfSelect module.

1. Start IP Office Manager and receive the configuration.

2. A new system short code was added so that it would be available to all callers. The short code *80 was set up as

shown in the table.

*80

Voicemail Collect

"#SelfSelect"

0

3. The entry “#SelfSelect” indicates the name of the Voicemail start point for the call, in this case the

VoicemailProSelfSelect module

4. For a module start point the # is optional. Using it provides a short period of ringing before the module actions

start. This is useful if manually transferring a caller as otherwise they may miss the start of the module's entry
prompts.

5. The new configuration was merged.

6. At any extension the routing can be tested by dialing *80. We can then wait to be transferred to reception or dial

the extension or group that we want.

 

Using the Module 
The short code *80 can now be assigned or the path VM:SelfSelect to whichever method the user wants to transfer
callers to the voicemail service.

A further suggestion is to provide a system short code to deal with callers who dial an invalid extension number. For our
example, a short code 2??/./"SelfSelect"/VoicemailCollect would reroute such callers back to the SelfSelect module.