AltiGen comm ACM 5.1 사용자 설명서

AltiWare ACM 5.1 Administration Manual 175

13

In Call Routing rules determine how the system routes incoming trunk calls to various 
targets. The system’s routing steps are as follows:

The In Call Routing Configuration window lets you enter Caller ID and DNIS numbers into 
a routing table and set routing rules for a matched number. 
To configure In Call Routing, select PBX > In Call Routing Configuration.

1

Match DID number configured in extension, workgroup, or hunt 
group. If there is no match, go to the next step.

2

Match caller ID defined in the Caller ID Routing table. If there is a 
match and

•

today is a holiday, route the call according to the Holiday Profile’s 
routing rules.

•

today is not a holiday, route the call according to business hour 
routing rules defined in the Caller ID Routing configuration.

If there is no caller ID match, go to the next step.

3

Match DNIS number defined in the DNIS Routing table. If there is a 
match and

•

today is a holiday, route the call according to the Holiday Profile’s 
routing rules.

•

today is not a holiday, route the call according to business hour 
routing rules defined in the DNIS Routing configuration.

If there is no DNIS number match, go to the next step.

4

If today is a holiday, route the call according to the Holiday Profile 
configured for the trunk port that the call is coming in on. If today 
is not a holiday, route the call according to the business hours 
routing rules defined in the In Call Routing tab of the Trunk 
Configuration window.