Avaya S8400 사용자 설명서

Cannot log into UPS 
subagent

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Make sure the SNMP Subagent is installed in the UPS.

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Make sure you are connected to the correct Ethernet port.

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Make sure you have the correct login ID and password. See the 
user’s guide that comes with the SNMP Subagent. 

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Make sure the network card on the laptop is configured correctly.

Cannot log into media 
server

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Check the link LED — if off, there is a cable or hardware problem.

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Make sure you are connected to the Services Ethernet port.

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Make sure you are using a crossover cable between the laptop 
and server.

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Make sure the ARP cache is cleared on the laptop. In an 
MS-DOS window, type arp -d 192.11.13.6 and press Enter.

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Make sure you have connectivity. In an MS-DOS window, type 
ping 192.11.13.6

 and type Enter.

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Make sure the NIC on the laptop is configured correctly.

Cannot access Avaya 
Installation Wizard

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Make sure you are plugged into the Services port.

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Make sure you are using the correct IP address: 192.11.13.6 

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Make sure you are using the correct login and password.

●

Make sure the NIC on the laptop is configured correctly.

Cannot use SAT 
commands

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Make sure you are using the correct IP address: 192.11.13.6 and 
port 5023

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Make sure you are using the correct login and password.

Cannot ping out to 
customer’s network

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Make sure that in the LAN security settings that “output from 
server” for icmp is enabled.

Cannot ping media 
server from 
customer’s network

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Make sure that in the LAN security settings that “input to server” 
for icmp is enabled.

Cannot access media 
server remotely

●

Make sure that in the LAN security settings that “input to server” 
is checked for SSH or telnet (Linux commands), https (Web 
access), and def-sat (SAT commands access). Change the LAN 
security settings on the Web interface with a direct connection to 
the media server.