사용자 설명서차례==============1==============1DEFINITY ONE™ Communications System Release 3.0 Overview1Contents3About This Document7Purpose7Intended audiences7How to use this document7Conventions used in this document8Security8Trademarks9How to order documentation10How to comment on this document101 Introduction11DEFINITY ONE Communications System11What’s new in release 3.012AUDIX13DEFINITY Site Administration (DSA)13Call Center13Web browser access14Call Accounting14Starter packages14System administration15MasterDirectory and PhoneLine15AMIS Analog Networking16Hardware16Compact modular cabinet16Software18Reliability18Incomparable service192 Desktop/Console Solutions21Telephones for the global marketplace21Digital DCP telephones224600-Series digital IP telephones226400-Series digital telephones236400-Series telephones247400-Series digital telephones258400-Series digital telephones269400-Series digital telephones287300/ATL-Series hybrid telephones28Analog (single-line) telephones296200-Series analog telephones298100-Series analog telephones309100-Series analog telephones302500-Series analog telephones31Attendant Consoles32DEFINITY Attendant Console32DEFINITY PC Console323 Adjuncts35Power Systems35On hold and delayed announcement systems36Headsets36Audio and visual paging37Alerts and sensors37External speakerphones37Security devices37Call Accounting Systems384 Intuity AUDIX Messaging41Application overview of AUDIX41Additional sources of information42Accessing AUDIX Administration42Using DEFINITY Site Administration (DSA)42Review and test the DSA connection43Using Telnet to access AUDIX Administration44Features of AUDIX45Voice Messaging45Call Answer46Voice Messaging languages46Multilingual support46Customized announcements46Voice mailbox46Incoming mailbox47Outgoing mailbox47TCP/IP48Avaya Message Manager49FAX Messaging52Automated Attendant52Bulletin Board53CornerStone Software535 Call Center55Automatic Call Distribution (ACD)56Basic Call Management System59Attendant Vectoring60Call Center Basic60Call Center Deluxe61Call Center Elite61CentreVu Virtual Routing62CentreVu Advocate63BCMS Vu64CentreVu CT65Requirements65CentreVu Call Management System (CMS)66CMS add-on packages67CentreVu Supervisor67CentreVu Explorer II68CentreVu Visual Vectors69CentreVu Compact Call Center Solutions Packages696 Wireless Solutions71Medium-Range mobility71Long-Range mobility72DEFINITY Wireless Business System PWT73Application Starter Package747 Computer Telephony Integration75Server-Based solutions75Third-Party applications76DEFINITY IP Softphone778 Telecommuting/Virtual Office79DEFINITY ONE features for telecommuting79Remote Call Coverage/ Call Forwarding Off-Net/Coverage of Calls Redirected Off-Net79Extended User Administration of Redirected Calls (Telecommuting Access)79Personal Station Access79Station Security Codes80Pipeline 1580DEFINITY Extender81AUDIX features for telecommuting81Remote Max82Starter application package829 System Administration83DEFINITY Site Administration release 1.583Terminal administration86Portless Administration/Administration Without Hardware86Automatic Station Relocation/Terminal Translation Initialization87Scheduling87Basic reporting88Performance measurements88ECS Reports Generator89Call Charge information90Call Detail Recording91Call Detail Recording features91Variable format records91Call Detail Recording devices92Call Accounting Systems92DEFINITY Network Telemanagement (DNT)92Call Accounting System for Windows (CFW)92Call Accounting System XP92Call Accounting System Terminal92Intuity Call Accounting System92Security92Call restrictions92Starter application package9310 Networking95Uniform Dial Plan95Distributed Communication System — Integrated SDN and Non-Integrated SDN95Distributed Communications System and ISDN96DEFINITY ONE DCS networks97QSIG global networking97World-Class Routing98Network management features99Time of Day Routing99Automatic Route Selection99Automatic Alternate Routing100Generalized Route Selection100Facility Restriction Level101Authorization codes101Network interfaces and equipment102Trunk group circuits102Local exchange trunks102Tie trunks102Auxiliary trunks102Miscellaneous trunks103Digital interfaces103E1 interface103T1 interfaces103ISDN103Centralized Attendant Service104Main/Satellite/Tributary104Electronic Tandem Network105Starter application package10511 SNMP Native Agent Software107Agent Administration107DEFINITY Data107Via the SNMP MIB107Via the SNMP108SNMP Traps108DEFINITY ONE Co-Resident Modules108GAM108WatchDog108License Server109DSA109Logins and the LAC109A Features111Automatic routing features111Basic features112Call Center features116Private networking features118Trunk group features119Index121Numerals121A121B121C122D122E123F123G123H123I123L123M123N124O124P124Q124R124S124T125U125V125W125크기: 1.06메가바이트페이지: 126Language: English매뉴얼 열기