Lucent Technologies 555-670-111 Manual Do Utilizador
MERLIN LEGEND Communications System Release 7.0
System Programming
System Programming
555-670-111
Issue 1
April 1999
Prior Releases: Features and Enhancements
xxvi
Release 6.1 Enhancements (August 1998)
Centralized Voice Messaging
0
One or more MERLIN LEGEND Systems (Release 6.1 or later) can share the
voice messaging system (VMS) of another MERLIN LEGEND System, provided
the systems are directly connected to the system with the VMS. In this
configuration, the system containing the VMS is known as the
voice messaging system (VMS) of another MERLIN LEGEND System, provided
the systems are directly connected to the system with the VMS. In this
configuration, the system containing the VMS is known as the
hub. This sharing of
the VMS is called
Centralized Voice Messaging. Centralized Voice Messaging
includes the functions of voice mail, Automated Attendant, and fax messaging.
See the
See the
Network Reference for detailed information about Centralized Voice
Messaging.
Centralized Voice Messaging offers the following benefits:
■
Private-networked MERLIN LEGEND Systems do not need a local VMS.
Having systems use a centralized VMS instead of separate VMSs is more
economical.
Having systems use a centralized VMS instead of separate VMSs is more
economical.
■
Users who travel between sites can dial the same digits anywhere in the
private network to access the voice messaging system. For example, a
salesperson headquartered in Cincinnati can dial the same four digits at
the company’s Los Angeles office to retrieve voice messages.
private network to access the voice messaging system. For example, a
salesperson headquartered in Cincinnati can dial the same four digits at
the company’s Los Angeles office to retrieve voice messages.
■
Productivity is enhanced because messages can be forwarded and
broadcast to all personnel within the private network.
broadcast to all personnel within the private network.
■
Calling groups on networked systems can send overflow coverage to a
shared VMS, so that an incoming caller can leave a message instead of
waiting in a queue.
shared VMS, so that an incoming caller can leave a message instead of
waiting in a queue.
■
The VMS can light the Message Waiting lights on multiple MERLIN
LEGEND Systems in a private network. This greater efficiency saves time
because a user only has to look at his or her telephone to determine if he or
she has a message.
LEGEND Systems in a private network. This greater efficiency saves time
because a user only has to look at his or her telephone to determine if he or
she has a message.
Group Calling Enhancements
0
A calling group can have a
single non-local member that is defined by the Uniform
Dial Plan and exists on another MERLIN LEGEND Communications System
connected by a tandem trunk to the local system. If a calling group contains a
non-local member, the non-local member must be the
connected by a tandem trunk to the local system. If a calling group contains a
non-local member, the non-local member must be the
only member in the calling
group. See the
Network Reference for details.
A calling group containing a single non-local member can be used for the same
purposes as a calling group containing local extensions, including:
purposes as a calling group containing local extensions, including:
■
Night Service. Night Service coverage can be provided across a private
network to a centralized Automated Attendant, a non-local calling group, a
QCC queue, a DLC, or any individual extension on the remote system,
such as a night bell.
network to a centralized Automated Attendant, a non-local calling group, a
QCC queue, a DLC, or any individual extension on the remote system,
such as a night bell.