Lucent Technologies 555-670-111 Manual Do Utilizador
MERLIN LEGEND Communications System Release 7.0
System Programming
System Programming
555-670-111
Issue 1
April 1999
Prior Releases: Features and Enhancements
xxviii
Release 6.1 Enhancements (August 1998)
Decrease in Call Setup Time
0
The setup time for a call across a private network has been reduced by
programming the number of UDP digits expected.
programming the number of UDP digits expected.
PRI Switch Type Test
0
A new maintenance test, the PRI Switch Type Test, has been created to allow
Lucent Technologies technicians or authorized dealers to automatically determine
if each end of the PRI tandem trunks has been programmed correctly. The test
works for directly connected MERLIN LEGEND Systems, not for DEFINITY
Lucent Technologies technicians or authorized dealers to automatically determine
if each end of the PRI tandem trunks has been programmed correctly. The test
works for directly connected MERLIN LEGEND Systems, not for DEFINITY
®
systems.
For a PRI tandem trunk to operate correctly between two MERLIN LEGEND
Systems, one system must have the PRI Switch Type set to Network, and the
other system must have the PRI Switch Type set to PBX. If both ends of the PRI
tandem trunk are programmed the same, problems occur in the communications
between the two systems.
Systems, one system must have the PRI Switch Type set to Network, and the
other system must have the PRI Switch Type set to PBX. If both ends of the PRI
tandem trunk are programmed the same, problems occur in the communications
between the two systems.
Service Observing
0
Service Observing allows one extension to listen in on (observe) a call at another
extension. A typical application of this feature is that of a Customer Service
supervisor observing how a Customer Service representative handles calls.
extension. A typical application of this feature is that of a Customer Service
supervisor observing how a Customer Service representative handles calls.
The Service Observing group can listen to anywhere from one extension to all
extensions in the system, including other Service Observers. Up to 16 Service
Observing groups can be programmed. The Service Observer and the observed
extension must be on the same system.
extensions in the system, including other Service Observers. Up to 16 Service
Observing groups can be programmed. The Service Observer and the observed
extension must be on the same system.
The observer activates Service Observing either by pressing a Service Observing
button and then dialing an extension number, or by pressing a DSS or Auto
Intercom button. The Service Observer must use an MLX telephone to observe an
extension; the telephone at the observed extension can be of any type.
button and then dialing an extension number, or by pressing a DSS or Auto
Intercom button. The Service Observer must use an MLX telephone to observe an
extension; the telephone at the observed extension can be of any type.
A warning tone that alerts the observer, the observed extension, and the caller
that Service Observing is occurring can be set to on or off through System
Programming. The factory setting is on.
that Service Observing is occurring can be set to on or off through System
Programming. The factory setting is on.
WinSPM
0
The System Programming and Maintenance (SPM) software is now available in a
Windows format called WinSPM. For R6.1 and later systems, WinSPM provides a
graphical user interface (GUI) for those tasks most commonly performed by the
system manager. Pictorial representations of system components, such as
modules and their vintages and the creation of MLX telephone button labels
Windows format called WinSPM. For R6.1 and later systems, WinSPM provides a
graphical user interface (GUI) for those tasks most commonly performed by the
system manager. Pictorial representations of system components, such as
modules and their vintages and the creation of MLX telephone button labels