ONKYO HT-R990 Manual Do Utilizador

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Troubleshooting
Case 1:
If “No Update” is displayed on the front display of the 
AV receiver, it means that the firmware has already been 
updated. You do not need to do anything further.
Case 2:
If an error occurs, “Error!! *-** No media” is displayed 
on the front display of the AV receiver. (Alpha-numeric 
characters on the front display are denoted by asterisks.) 
Refer to the following table and take appropriate action.
Errors during an update via network
Case 3:
If an error occurs during the update process, disconnect 
then reconnect the AC power cord and try again.
Case 4:
If an error occurs due to a wrong selection of input 
sources, turn off and on the AV receiver. Then retry the 
update.
Case 5:
If you do not have an Internet connection, please contact 
Onkyo Support (
The AV receiver allows you to update the firmware using 
a USB device.
Note
• Never unplug or turn off the AV receiver during the update 
process.
• Never plug or unplug an HDMI cable or a USB device during the 
update process.
• Never unplug the USB storage device containing the firmware 
file or the AC power cord during the update process.
• Do not attempt to access the AV receiver from your PC while it 
is being updated.
• It takes maximum 60 minutes to complete the firmware update.
• The AV receiver will retain all your settings after the update is 
finished.
Before you start
• Set  the  “HDMI Control(RIHD)” setting to “Off” 
(
• Turn off the controller device connected via Ethernet 
cable.
• Turn off Zone 2.
• Stop playback of contents from Internet Radio, 
iPod/iPhone, USB or servers, etc.
• If there is any data in the USB device, remove it first.
Update procedure
7
Using 
8ON/STANDBY on the front panel, turn 
off and on the AV receiver.
Do not use 
8RECEIVER on the remote controller.
Congratulations! You now have the latest firmware 
installed on your Onkyo AV receiver.
Error Code
Description
*
-10
*
-20
The Ethernet cable was not detected. 
Reconnect the cable properly.
*
-11
*
-13
*
-21
*
-28
Internet connection error.
Check the following items:
• Make sure the IP address, subnet mask, 
gateway address, and DNS server are 
configured properly.
• Make sure the router is turned on.
• Make sure the AV receiver and the router are 
connected with an Ethernet cable.
• Make sure your router is configured properly. 
See the instruction manual of the router.
• If your network allows only one client 
connection and there is any other device 
already connected, the AV receiver will not 
be able to access the network. Consult your 
Internet Service Provider (ISP).
• If your modem does not function as a router, 
you will need a router. Depending on your 
network, you may need to configure the 
proxy server if necessary. See the document 
provided by your ISP. If you are still unable 
to access the Internet, the DNS or proxy 
server may be temporarily down. Contact 
your ISP.
Others
Retry the update procedure from the 
beginning. If the error persists, please contact 
Onkyo Support (
page 78) and provide the 
error code.
Updating the Firmware via USB
1
Connect a USB device to your PC. If there is any 
data in the USB device, remove it first.
2
Download the firmware file from the Onkyo web 
site. The file name is as follows:
ONKAVR****_************.zip
Unzip the downloaded file. The following three 
files are created:
ONKAVR****_************.of1
ONKAVR****_************.of2
ONKAVR****_************.of3
3
Copy the extracted files to the USB device. Be 
careful not to copy the zip file.
4
Remove the USB device from your PC and 
connect it to the 
USB port on the AV receiver.
5
Make sure the AV receiver and TV are turned on.
If the AV receiver is in standby mode, press 
8ON/STANDBY on the AV receiver to light up the 
front display.
6
Select the USB input source.
Now Initializing” is displayed on the front display 
and then the name of the USB device is displayed. It 
takes 20 to 30 seconds to recognize the USB device.
7
Press 
RECEIVER followed by SETUP on the 
remote controller.
The setup menu will be displayed on the TV screen. 
The procedures thereafter can also be performed on 
the AV receiver by using its SETUP, arrow and 
ENTER buttons.