Sonos ZP100 Manual Do Utilizador

If a problem occurs, you can try the troubleshooting suggestions listed below. If one of these 
doesn’t remedy the problem, or you are not sure how to proceed, please contact the Sonos 
Customer Service Center and we’ll be happy to help.

Visit our Web site at www.sonos.com/support. There you can visit our Forums, browse 
our Frequently Asked Questions (FAQ) pages, or request assistance.

• Telephone 

Visit our Web site at www.sonos.com/support and click Phone Support to find the 
correct telephone number for your country.

A network problem may be preventing the ZonePlayer from associating with the Desktop 
Controller software. If this is a wireless ZonePlayer, try moving the ZonePlayers closer together, or 
wire the ZonePlayer temporarily to see if the problem is related to wireless interference. 

If you encounter this message when installing the first wired ZonePlayer, you can try the steps 
below to resolve this issue:

You may use a standard RCA audio cable to connect the 
ZonePlayer’s analog audio inputs to the audio outputs 
from a separate audio component, such as a CD player or 
a portable music player.

 

Note: If you disconnect your 
subwoofer, make sure to also 
disconnect the subwoofer’s cable 
from the ZonePlayer output.

You may connect a powered subwoofer to this output 
using a standard RCA cable. The system will detect when a 
cable is connected to the subwoofer output and adjust 
the crossover frequency automatically. 

Warning: Under no circumstances should the product be repaired by anyone 
other than an authorized Sonos repair center, as this will invalidate the 
warranty. Please contact the Sonos Customer Service Center to locate an 
authorized repair center in your area. Do not open the system as there is a risk of 
electric shock.