Avaya Comcode 700220627 Manual Do Utilizador

After the CVUE upgrade, any unpreserved software should be installed and any new 
features or services should be administered. The following table lists several of these 
features and services, and the Avaya organization that can be contacted for assistance.

Internet Call Center

Professional 
Services 
Organization (PSO)

Network information names service, such as NIS or NISplus

PSO

Network printers

PSO

Pseudo-ACDs. Pseudo-ACDs must be added, and then data must be 
migrated from the old system.

PSO

Visual Vectors server software

Vector layouts and comments backed up before the upgrade should be 
restored using the 

 command and 

 option.

Provisioning

Mounted file systems that were in the customer’s /etc/vfstab file before 
the upgrade. See the copy of /etc/vfstab that is saved in 
/var/log/cvuelog. Have your administrator verify that your new 
configuration is correct.

Provisioning

Common Desktop Environment options such as screen layout and 
password protection

Provisioning

Add, change, or remove ACDs

Provisioning

Add CentreVu Supervisor logins

Provisioning

Install new feature packages (if purchased)

Provisioning

Change authorizations

Provisioning

Install Open Database Connectivity (ODBC)

Provisioning

Start up the Alarm Origination Manager (AOM) software

Provisioning

1. Outside of the United States, Avaya distributors are responsible for these items, with assistance from the 

COE.