Boca Research 10/100 Manual Do Utilizador
EtherFast
®
10/100 LAN Cards
45
Troubleshooting
Troubleshooting hints for Windows can be found below. If you are using
Windows NT, NetWare, or another network operating system, skip to the
Card Diagnostics instructions on page 49.
Windows NT, NetWare, or another network operating system, skip to the
Card Diagnostics instructions on page 49.
Troubleshooting Hints for Windows 95 and 98
1. Windows doesn’t detect new hardware with the EtherFast Card hardware
installed, or it continues to detect the card each time you restart your PC.
installed, or it continues to detect the card each time you restart your PC.
• You might not have inserted the PCI card correctly or securely into the
appropriate slot of your computer. Check that the card is securely insert-
ed into the appropriate slot.
ed into the appropriate slot.
• Try inserting your card into an alternate PCI slot.
• You may have previously aborted a new hardware setup. Follow the direc-
• You may have previously aborted a new hardware setup. Follow the direc-
tions on page 55.
• The motherboard in your system might not be Plug-and-Play compatible,
your PC’s Plug-and-Play settings may not be enabled, or the motherboard
may have Plug-and-Play options not supported by Windows 95/98. If you
are not sure, contact your PC’s manufacturer.
may have Plug-and-Play options not supported by Windows 95/98. If you
are not sure, contact your PC’s manufacturer.
2. Windows can’t locate the driver for the EtherFast Card device.
• You may have inserted the wrong diskette into your PC’s drive.
• The diskette may be defective or files may be missing. Make sure the
• The diskette may be defective or files may be missing. Make sure the
disk has a few files in a:\ starting with lne100 or a folder called Win95
for Window 95 or Win98 for Windows 98
for Window 95 or Win98 for Windows 98
3. The Windows Logon screen doesn’t appear after you restart your computer.
• Click on Start, Shut Down, then Close All Programs and Logon as a
Different User, (in Windows 98, select Log Off). If this doesn’t solve the
problem, your PC’s manufacturer may have disabled Windows’ network-
ing. Contact your computer’s manufacturer for help.
problem, your PC’s manufacturer may have disabled Windows’ network-
ing. Contact your computer’s manufacturer for help.
4. After entering a username and password, a window appears that reads, “No
Domain Server could be found to validate your Username and Password.”
Domain Server could be found to validate your Username and Password.”
• Click on Start, Settings, Control Panel. Double-click on Network. Click
on the Configuration tab. Under The Following Network Components are
Installed box, highlight Client for Microsoft Networks and click on the
Properties button. Once you are in the Client For Microsoft Networks
Properties window, make sure that Log on to Windows NT Domain is
unchecked. Once you have made sure that it is unchecked click on the
OK button and restart your computer.
Installed box, highlight Client for Microsoft Networks and click on the
Properties button. Once you are in the Client For Microsoft Networks
Properties window, make sure that Log on to Windows NT Domain is
unchecked. Once you have made sure that it is unchecked click on the
OK button and restart your computer.
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