Netgear DGND3300 Manual Do Utilizador

7-10

Troubleshooting

If your wireless computer is configured for the network, but you cannot connect, use the 
computer’s wireless setup program to scan for available wireless networks. Look for network 
names (SSIDs) of NETGEAR-DualBand-N and NETGEAR-2.4-G, or your custom SSIDs if you 
have changed them. If your wireless networks do not appear, check these conditions:

•

Is your modem router’s wireless radio enabled? See 

•

Is your modem router’s SSID broadcast enabled? See 

•

Is your modem router set to a wireless standard that is not supported by your wireless card? 
Check the Mode setting, as described in 

If your wireless network appears, but the signal strength is weak, check these conditions:

•

Is your modem router too far from your computer, or too close? Place your computer near the 
router, but at least 6 feet away, and see whether the signal strength improves.

•

Is your wireless signal obstructed by objects between the router and your computer? See 

If your wireless network appears and has good signal strength:

•

Is your modem router using the same channel as other nearby wireless networks? If this is the 
case, there might be interference from other wireless networks. You can change the channel in 
the Wireless Settings screen. See 

.

•

Test another wireless device to see if the problem is limited to a specific computer. 

•

You can also disable the modem router’s wireless security while testing to help isolate the 
problem.