Netgear D6100 Manual Do Utilizador

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Diagnostics and Troubleshooting 
214
AC1200 WiFi DSL Modem Router—Essentials Edition Model D6100 
Changes Are Not Saved
If the modem router does not save the changes that you make in the web management 
interface, do the following:
When entering configuration settings, always click the Apply button before moving to 
another screen or tab or your changes are lost. 
Click the Refresh or Reload button in the web browser. It is possible that the changes 
occurred but that the old settings remain in the web browser’s cache.
Troubleshoot the WiFi Connectivity
If you are experiencing trouble connecting over WiFi to the modem router, try to isolate the 
problem:
Make sure that the WiFi settings in your WiFi device and modem router match exactly.
For a device that is connected over WiFi, the WiFi network name (SSID) and WiFi 
security settings of the modem router and WiFi computer must match exactly. The default 
SSID and password are on the product label (see 
14).
Does the WiFi device that you are using find your WiFi network?
If not, check the WiFi LED on the front of the modem router. If this LED is off, both WiFi 
radios might be disabled. For more information about the WiFi radios, see 
If you disabled the modem router’s SSID broadcast, your WiFi network is hidden and 
does not display in your WiFi client’s scanning list. (By default, SSID broadcast is 
enabled.) For more information, see 
Does your WiFi device support the security that you are using for your WiFi network 
(WEP, WPA, or WPA2)? For information about changing the WiFi security, see 
73.
Tip:
If you want to change the WiFi settings of the modem router’s main 
network, use a wired connection to avoid being disconnected when 
the new WiFi settings take effect.
If your WiFi device finds your network but the signal strength is weak, check these conditions:
Is your modem router too far from your WiFi device or too close? Place your WiFi device 
near the modem router but at least 6 feet (1.8 meters) away and see whether the signal 
strength improves.
Are objects between the modem router and your WiFi device blocking the WiFi signal?