ZyXEL Communications AMG1302 Manual Do Utilizador

Chapter 27 Troubleshooting

AMG1302/AMG1202-TSeries User’s Guide

Turn the AMG1302/AMG1202-TSeries off and on.

If the problem continues, contact the vendor.

I forgot the IP address for the AMG1302/AMG1202-TSeries.

The default IP address is 192.168.1.1.

If you changed the IP address and have forgotten it, you might get the IP address of the AMG1302/
AMG1202-TSeries by looking up the IP address of the default gateway for your computer. To do this 
in most Windows computers, click Start > Run, enter cmd, and then enter ipconfig. The IP 
address of the Default Gateway might be the IP address of the AMG1302/AMG1202-TSeries (it 
depends on the network), so enter this IP address in your Internet browser.

If this does not work, you have to reset the device to its factory defaults. See 

.

I forgot the password.

The default admin user name and password can be found on the cover of this User’s Guide.

If this does not work, you have to reset the device to its factory defaults. See 

.

I cannot see or access the Login screen for the web configurator.

Make sure you are using the correct IP address.

• The default IP address is 

192.168.1.1

.

• If you changed the IP address (

), use the new IP address.

• If you changed the IP address and have forgotten it, see the troubleshooting suggestions for 

Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick 
Start Guide.

Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java 
enabled. See 

.