Printronix P5000LJ Manual Do Utilizador
284
Chapter
16
Diagnosing Problems
ERROR: DC
PROGRAM
NOT VALID
PROGRAM
NOT VALID
Printer cannot find the data
controller program or the
validation checksum is corrupt.
controller program or the
validation checksum is corrupt.
Download the program again.
If the message occurs again,
call your authorized Printronix
representative.
If the message occurs again,
call your authorized Printronix
representative.
1
ERROR: DRAM AT
ADDRESS XXXXXXXX
ADDRESS XXXXXXXX
The printer found a defective
memory location.
memory location.
Call your authorized Printronix
representative.
representative.
1
ERROR: EC PROGRAM
NOT VALID
NOT VALID
Printer cannot find the engine
controller program or the
validation checksum is corrupt.
controller program or the
validation checksum is corrupt.
Download the program again.
If the message occurs again,
call your authorized Printronix
representative.
If the message occurs again,
call your authorized Printronix
representative.
1
ERROR: EC STOPPED
AT STATE XXXX
AT STATE XXXX
Hardware fault in the engine
controller.
controller.
Call your authorized Printronix
representative.
representative.
1
ERROR: FLASH
DID NOT PROGRAM
DID NOT PROGRAM
The printer encountered an error
trying to program flash memory.
trying to program flash memory.
Download the program again.
If the message occurs again,
call your authorized Printronix
representative.
If the message occurs again,
call your authorized Printronix
representative.
1
ERROR: FLASH
NOT DETECTED
NOT DETECTED
The printer could not find any flash
memory.
memory.
Call your authorized Printronix
representative.
representative.
1
ERROR: NO DRAM
DETECTED
DETECTED
The printer could not find any
DRAM.
DRAM.
Call your authorized Printronix
representative.
representative.
1
ERROR: NVRAM
FAILURE
FAILURE
The security PAL is not present or
the non-volatile memory has
failed.
the non-volatile memory has
failed.
Call your authorized Printronix
representative.
representative.
1
ERROR: PROGRAM
NEEDS MORE DRAM
NEEDS MORE DRAM
The printer requires more DRAM
memory in order to run the
downloaded program.
memory in order to run the
downloaded program.
Add DRAM. Call your
authorized Printronix
representative.
authorized Printronix
representative.
1
ERROR: PROGRAM
NEEDS MORE FLASH
NEEDS MORE FLASH
The printer requires more flash
memory in order to run the
downloaded program.
memory in order to run the
downloaded program.
Add flash memory. Call your
authorized Printronix
representative.
authorized Printronix
representative.
1
ERROR: PROGRAM
NOT COMPATIBLE
NOT COMPATIBLE
The printer is not compatible with
the downloaded program.
the downloaded program.
Use the correct emulation
software option(s) for this
model.
software option(s) for this
model.
ERROR: PROGRAM
NOT VALID
NOT VALID
The printer does not see a
program in flash memory.
program in flash memory.
There is no program in printer
memory. Download program
again.
memory. Download program
again.
ERROR: SECURITY
PAL NOT DETECTED
PAL NOT DETECTED
The security PAL is not present or
has failed.
has failed.
Call your authorized Printronix
representative.
representative.
1
ERROR: SHORT AT
ADDRESS XXXX
ADDRESS XXXX
Hardware failure in DRAM or CMX
controller circuitry.
controller circuitry.
Call your authorized Printronix
representative.
representative.
1
Table 24. LCD Message Troubleshooting Table (continued)
Displayed Message
Explanation
Action Required