Ricoh DSm721d Manual Do Utilizador

Troubleshooting When Using the Printer Function

40

Paper Tray is in 

use.

The specified paper tray is in use 
by another function, such as the 
copier function.

Wait until the other function has 
finished using the specified paper 
tray.

Tray # Error

An error has occurred with the 
paper tray. 

# indicates the tray number.

Press [JobReset] to change the pa-
per tray settings, or press [Form-
Feed]

 to select another paper tray 

and print using that.

USB Error

An error has occurred in the USB 
interface.

Turn off the main power switch, 
and back on again. If the message 
appears again, contact your sales 
or service representative.

Duplex mode is 

in off position 

for Tray #

The selected paper tray has not been 
configured for duplex printing.

# indicates the tray number.

Press [JobReset] to change the pa-
per tray settings or do single-sid-
ed printing.

For details about the tray settings, 
see General Settings Guide.

Ethernet Board 

Error

An error has occurred in the 
Ethernet board.

Turn off the main power switch, 
and back on again. If the message 
appears again, contact your sales 
or service representative.

NV-RAM Error

An error has occurred in the machine. Turn off the main power switch, 

and back on again. If the message 
appears again, call your sales or 
service representative.

Authentication 

failed.

• The login user name or pass-

word entered is incorrect.

• The machine currently cannot 

perform authentication.

• Check your login user name 

and password.

• Contact the administrator.

Parallel I/F Er-

ror

An error has occurred in the par-
allel interface board.

Contact your service representative.

Printer Font Er-

ror.

An error has occurred in the font 
settings.

Turn off the main power switch, 
and back on again. If the message 
appears again, contact your sales 
or service representative.

Memory Overflow

Maximum capacity of PCL or 
PostScript 3 list display has been 
exceeded.

Reduce the value of [Resolution] in 
the printer driver, or select [Font Pri-
ority]

 in [Memory Usage] under [Sys-

 (see “Printer Features”, 

General Settings Guide). If this 
message continues to appear after 
taking these steps, decrease the 
number of files sent to the machine.