Ricoh DSm721d Manual Do Utilizador
Troubleshooting When Using the Printer Function
42
4
When You Cannot Print
Use the following procedures if printing does not start even after performing
[Print]
[Print]
.
Problem
Cause
Solution
Printing does not start.
The power is off.
Check the cable is securely
plugged into the power outlet
and the machine. Turn on the
main power switch.
plugged into the power outlet
and the machine. Turn on the
main power switch.
Printing does not start.
The machine is set to “Offline”.
Press the {Online} key.
Printing does not start.
The cause is displayed on the dis-
play panel.
play panel.
Check the error message or warn-
ing status on the display panel
and take the required action. See
p.39 “When a Message Is Dis-
played”.
ing status on the display panel
and take the required action. See
p.39 “When a Message Is Dis-
played”.
Printing does not start.
The interface cable was connected
after the machine was turned on.
after the machine was turned on.
Connect the interface cable before
turning on the machine.
turning on the machine.
Printing does not start.
The interface cable is not connect-
ed correctly.
ed correctly.
Connect the interface cable se-
curely. If it has a fastener, fasten
that securely as well. See “Con-
necting to the Interfaces”, Gener-
al Settings Guide.
curely. If it has a fastener, fasten
that securely as well. See “Con-
necting to the Interfaces”, Gener-
al Settings Guide.
Printing does not start.
The appropriate interface cable is
not used.
not used.
The type of interface cable you
should use depends on the com-
puter. Be sure to use the correct
one. If the cable is damaged or
worn, replace it. See “Connecting
to the Interfaces”, General Set-
tings Guide.
should use depends on the com-
puter. Be sure to use the correct
one. If the cable is damaged or
worn, replace it. See “Connecting
to the Interfaces”, General Set-
tings Guide.
Printing does not start.
If an extended wireless LAN is
used, failure to print might result
from a weak wireless signal.
used, failure to print might result
from a weak wireless signal.
To check signal status, press the
{User Tools/Counter} key, and then
select [System Settings] using {U}
or {T}. On [Interface Settings], se-
lect [IEEE 802.11b], and then press
[Wireless LAN Signal]
{User Tools/Counter} key, and then
select [System Settings] using {U}
or {T}. On [Interface Settings], se-
lect [IEEE 802.11b], and then press
[Wireless LAN Signal]
using {U} or
{T}. If signal quality is poor,
move the machine to a location
where radio waves can pass or re-
move objects that might cause in-
terference. (You can check signal
status only when using wireless
LAN in infrastructure mode.)
move the machine to a location
where radio waves can pass or re-
move objects that might cause in-
terference. (You can check signal
status only when using wireless
LAN in infrastructure mode.)
Printing does not start.
If the machine is operating in an
extended wireless LAN, the SSID
settings are incorrect.
extended wireless LAN, the SSID
settings are incorrect.
Check using the machine's dis-
play panel that the SSID is cor-
rectly set. See “Network
Settings”, General Settings
Guide.
play panel that the SSID is cor-
rectly set. See “Network
Settings”, General Settings
Guide.