Apple MD094LL/A Manual Do Utilizador
iMac (27-inch, Mid 2010) Symptom Charts — Input/Output Devices
94
2010-09-09
Input/Output Devices
Apple Remote Inoperable
Unlikely cause: LCD display, power supply, hard drive, optical drive, fans
Quick Check
Symptoms
Quick Check
Apple Remote Inoperable
• Apple Remote doesn’t bring up
• Apple Remote doesn’t bring up
Front Row
• Apple Remote doesn’t control
iTunes
• Apple Remote doesn’t control
computer volume
1. Make sure Apple Remote is within 30 ft. of
computer, and has an unobstructed line-of-sight
to computer.
2. Make sure lens end of Apple Remote is pointing
directly at front of computer.
3. Make sure “Disable remote control infrared
receiver” checkbox in System Preferences >
Security is not checked.
4. Ensure that all software and firmware updates for
this model have been installed to take advantage
of any available bug fixes.
Deep Dive
Check
Result
Action
Code
1. Open Photo Booth or iChat’s
video preview window. Point
Apple Remote at built-in
camera and press any button
on Apple Remote. Verify if a
white, flashing light is visible in
video preview.
Yes
Apple Remote is functioning.
Go to step 2.
No
Replace Apple Remote
battery.
Go to step 3.
2. Open System Preferences
> Security. Verify if “Unpair”
setting is available in this
preference panel.
Yes
Click “Unpair” button to
disable possible pairing with
another Apple Remote.
Go to step 4.
No
Possible IR board issue.
Go to step 5.
3. With replacement battery,
verify if white flashing light
is visible coming from Apple
Remote in video preview
window.
Yes
Battery issue. Issue resolved.
X05
No
Apple Remote defective.
Replace Apple Remote.
X04