Juniper Networks EX8208 Manual Do Utilizador
Figure 110: Location of the Serial Number ID Label on the 48-Port RJ-45
Line Card
Line Card
Related Topics
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Contacting Customer Support to Obtain Return Materials Authorization for EX Series
Switches
Switches
If you are returning a switch or hardware component to Juniper Networks for repair or
replacement, obtain a Return Materials Authorization (RMA) from Juniper Networks
Technical Assistance Center (JTAC).
replacement, obtain a Return Materials Authorization (RMA) from Juniper Networks
Technical Assistance Center (JTAC).
After locating the serial number of the switch or hardware component you want to return,
open a Case with Juniper Networks Technical Assistance Center (JTAC) on the Web or
by telephone.
open a Case with Juniper Networks Technical Assistance Center (JTAC) on the Web or
by telephone.
For instructions on locating the serial number of the switch or hardware component you
want to return:
want to return:
•
See Locating the Serial Number on an EX2200 Switch or Component.
•
See Locating the Serial Number on an EX3200 or EX4200 Switch or Component.
•
See Locating the Serial Number on an EX4500 Switch or Component.
•
Before you request an RMA from JTAC, be prepared to provide the following information:
•
Your existing case number, if you have one
•
Serial number of the component
•
Your name, organization name, telephone number, fax number, and shipping address
•
Details of the failure or problem
•
Type of activity being performed on the switch when the problem occurred
•
Configuration data displayed by one or more
show
commands
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Copyright © 2010, Juniper Networks, Inc.
Chapter 16: Returning the Switch or Switch Components