Avaya NN44400-710 Manual Do Utilizador

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Graphical displays
40
NN44400-710 Contact Center Performance Management
12 November 2010
 
Procedure steps
Step
Action
1
In the left pane, click the Private Graphical Displays folder.
Attention:  
When you delete a graphical display, you cannot restore it. Instead, you 
must create a new graphical display.
2
In the list of displays, click the graphical display to delete. 
3
In the right pane, click Remove Display.
4
In the message box that appears asking you to confirm your choice, click OK.
--End--
Making a public copy of a graphical display
Make a public copy of a billboard or chart or time line graphical display; then, after you 
customize the display, you can save it in your Private Graphical Displays folder. You can 
share the display with other users by making a public copy of it. You can make public 
copies of all types of graphical displays except agent maps. You can copy only the 
display to the Public Graphical Displays folder on the currently selected server; you 
cannot copy graphical displays across all servers on the network to which you have 
access (unlike real-time tabular displays). 
After you make a public copy of a private display, only the administrator (logged on as 
webadmin) can delete the display. To modify the display, you or another user must first 
make a private copy. For details about creating public collections and billboard 
collection displays, see 
.
Prerequisites
Log on to Real-Time Reporting. See 
.
Procedure steps
Step
Action
1
In the left pane, under the server containing the display to copy, click the Private 
Graphical Displays
 folder.
2
In the list of displays, select the chart or billboard or time line display to copy.
3
At the bottom of the right pane, type the name of the display to appear in the Public 
Tabular Displays 
folder.
You can only use alphanumeric characters in the display name; do not use special 
characters. If you type the same name as an existing copied display, you overwrite this 
display.