Avaya NN44400-114 Manual Do Utilizador

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Create a customer record if the multimedia database does not currently have 
information about a customer. You can type the information directly into the 
dialog box, or you can copy text from an open contact into the customer details 
information.

You must enter either a telephone number, e-mail address, or SIP Uri for a valid 
customer record. Entering only a customer name does not create a customer 
record in the database.

If you create more than one e-mail address for a customer, you must select a 
default e-mail address to use when you begin a contact with the customer.

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Ensure that you have no customer records currently open.

In the Customer Details window, click Create.

In the Title box, select a salutory title for the customer.

In the Last Name box, type the surname of the customer.

In the First Name box, type the given names for the customer.

In the E-mail Address box, type an e-mail address for the customer.

In the SIPUri box, enter a SIP URI for the customer.

In the Phone Type box, select the type of phone number.

In the remaining telephone number boxes, type the international code, area 
code, and telephone number.

Click Save.