TallyGenicom 2365 Guia Do Utilizador
User guide
Troubleshooting
117
Paper moved too far to the right.
Preprinted black area on the left
side of the paper
side of the paper
Paper width sensor defect.
` Remove all paper from the
printer, align paper correctly on
the left side.
the left side.
` Use different paper.
` Disable the APW sensor, see
If you cannot remove the error,
please contact your technical ser-
vice.
please contact your technical ser-
vice.
The ribbon misses, is damaged
and blocked or a non-genuine rib-
bon is installed.
and blocked or a non-genuine rib-
bon is installed.
` Only use genuine ribbon cas-
settes of the manufacturer.
During the process of ini-
tialization after powering
on, the printer checks if a
ribbon cassette is
installed. It also checks
during the execution of a
print job the operative-
ness of the ribbon cas-
sette. These functions
mandatory require the
use of the manufacturers
original ribbon cassettes
tialization after powering
on, the printer checks if a
ribbon cassette is
installed. It also checks
during the execution of a
print job the operative-
ness of the ribbon cas-
sette. These functions
mandatory require the
use of the manufacturers
original ribbon cassettes
` Replace the ribbon.
` Check that the print head car-
riage moves easily.
Message
Possible cause
Corrective action
Check Ribbon
STOP