ZyXEL p-662h Guia De Configuração Rápida

Prestige 662H/HW Series Quick Start Guide 

39

 

Cannot access 
the Prestige 
from the LAN. 

Check the cable connection between the Prestige and your 
computer or hub. Refer to the Rear Panel Connections section for 
details.  

Ping the Prestige from a LAN computer. Make sure your computer 
Ethernet adapter is installed and functioning properly. 

Cannot ping any 
computer on the 
LAN. 

If the LAN LEDs are all off, check the cable connections between 
the Prestige and your LAN computers. 

Verify that the IP address, subnet mask of the Prestige and the LAN 
computers are in the same IP address range. 

Cannot ping any 
computer on the 
WLAN (Prestige 
662HW only) 

Make sure the WLAN LED is on.  

Make sure the wireless card on the wireless client is working 
properly. 

Check that both the Prestige and wireless client(s) are using the 
same ESSID, channel and WEP keys (if WEP encryption is 
activated).  

Cannot get a 
WAN IP 
address from 
the ISP. 

The WAN IP is provided after the ISP verifies the MAC address, 
host name or user ID. Find out the verification method used by your 
ISP and configure the corresponding fields. 

If the ISP checks the user ID, check your service type, user name, 
and password in the WAN Setup screen. 

Cannot access 
the Internet. 

Verify the Internet connection settings in the WAN Setup screen. 

Make sure you entered the correct user name and password.  

For wireless clients, check that both the Prestige and wireless 
client(s) are using the same ESSID, channel and WEP keys (if WEP 
encryption is activated).