ZyXEL NBG-419N Guia Do Utilizador

Chapter 31 Troubleshooting

NBG-419N User’s Guide

You will lose all of your changes when you push the RESET button.

To reset the NBG-419N,

Make sure the power LED is on.

Press the RESET button for longer than 1 second to restart/reboot the NBG-419N.

Press the RESET button for longer than five seconds to set the NBG-419N back to 
its factory-default configurations.

If the NBG-419N restarts automatically, wait for the NBG-419N to finish 
restarting, and log in to the Web Configurator. The password is “1234”.

If the NBG-419N does not restart automatically, disconnect and reconnect the 
NBG-419N’s power. Then, follow the directions above again.

I cannot access the NBG-419N or ping any computer from the WLAN (wireless 
AP or router).

Make sure the wireless LAN is enabled on the NBG-419N

Make sure the wireless adapter on the wireless station is working properly.

Make sure the wireless adapter installed on your computer is IEEE 802.11 
compatible and supports the same wireless standard as the NBG-419N.

Make sure your computer (with a wireless adapter installed) is within the 
transmission range of the NBG-419N.

Check that both the NBG-419N and your wireless station are using the same 
wireless and wireless security settings.

Make sure traffic between the WLAN and the LAN is not blocked by the firewall on 
the NBG-419N. 

Make sure you allow the NBG-419N to be remotely accessed through the WLAN 
interface. Check your remote management settings.