Vertical ip2007 Guia Do Utilizador

Recording Voice Prompts

A-7

There are two ways to change the Xcelerator IP voice prompts: 1) using an IP2007 Phone 

or 2) using an TFTP Server.

Via IP Phone Web-based (configuration utility)

1. Using an Xcelerator IP phone, dial the Voice Mail Directory Number ("100" at default).
2. Type in the password of the extension. ("0000" at default).
3. Press the "*" key to enter the Administrator mode.
4. Type in the Voice Mail Administrator password ("000000" at default).
5. Listen to the prompt and perform one of the following:

a. Press [1] to record the 1st language main system greetings (File 10001 - 10004).

-or-

b. Press [2] to record the 2nd language main system greetings (File 20001 - 20004).

-or-

c. Press [3] and type the desired five-digit file number to record the new prompt/

greeting directly into the respective file name.

Via FTP Server

1. All prompt/greeting files are stored and saved in the VOX folder in PCM u-law format. 

You can record your prompt in the WAV format first and then convert to PCM u-law. 

There are numerous free audio conversion applications available on the Internet.

2. Log in to the Xcelerator IP embedded FTP server: ftp://Xcelerator IP IP address.

-or-
From the Xcelerator IP web interface, select Voice > Voice Mail > Advanced, then 

press the "Browser Voicemail File" button.

3. Save the new prompt to the VOX folder with the same file number to replace the 

existing prompt.