VIZIO E320VP Guia Do Utilizador

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VIZIO E320VP User Manual 
 
44 
www.VIZIO.com 
Remote Control Troubleshooting 
Issue 
Solution 
The remote control will not 
work 
 
Point the remote control directly at the remote sensor on your TV. 
 
Remove any obstacles between the remote control and the remote sensor. 
 
Replace dead batteries with new ones. 
The remote control will not 
adjust TV Volume. 
 Check 
the 
Advanced Audio menu located in the HDTV Settings App. Audio 
control must be set to TV
Channel Up and Down 
buttons will not work. 
 In 
the HDTV Settings App, select Tuner, then Auto Channel Scan. This must 
be performed before attempting to change channels. 
Telephone & Technical Support 
Products are often returned due to a technical problem rather than a defective product that may result in 
unnecessary shipping charges billed to you. Our trained support personnel can often resolve the problem 
over the phone. For more information on warranty service or repair, after the warranty period, contact our 
Support Department at the number below. 
Customer support and quality service are integral parts of VIZIO’s commitment to service excellence. 
For technical assistance contact our VIZIO Technical Support Department via email or phone. 
 
Email: 
techsupport@VIZIO.com 
(877) 698-4946   Fax: (949) 585-9563 
Hours of operation: Monday - Friday: 6 am to 9 pm 
Saturday – Sunday: 8 am to 4 pm 
Have your VIZIO model number, serial number, and date of purchase available before you call. 
VIZIO 
Address: 
39 Tesla 
Irvine, CA 92618, USA 
Telephone: (888) 849-4623   (949) 428-2525   Fax: (949) 585-9514 
Web: 
www.VIZIO.com