Citel 6000 Guia Do Utilizador
PBXgateway
™
& EXTender
TM
6000 System Administrator’s Guide
158
Test the WAN Connection
If all of your Port and WAN LEDs indicate the units are installed properly, but you still cannot connect the
remote phones, you should test the WAN connection.
Note: This is only applicable for connecting over a synchronous-serial network (RVP_Direct).
Test the WAN connection as follows;
IMPORTANT: This test will not run if any phones are off-hook.
Access the Management Interface (MI) on the Switch or Remote unit.
Reset the WAN Port.
Navigate to the Diagnostics menu using the following path:
Utilities->Diagnostics->Test WAN
Select the proper WAN Port and using the Default values, select “Begin test”. This test will send voice
packets to the offsite unit and will count the packets as they are sent back.
The MI will run the test and, upon its completion a “Test Results window” appears.
remote phones, you should test the WAN connection.
Note: This is only applicable for connecting over a synchronous-serial network (RVP_Direct).
Test the WAN connection as follows;
IMPORTANT: This test will not run if any phones are off-hook.
Access the Management Interface (MI) on the Switch or Remote unit.
Reset the WAN Port.
Navigate to the Diagnostics menu using the following path:
Utilities->Diagnostics->Test WAN
Select the proper WAN Port and using the Default values, select “Begin test”. This test will send voice
packets to the offsite unit and will count the packets as they are sent back.
The MI will run the test and, upon its completion a “Test Results window” appears.
Figure 81: Test Results Window