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Panasonic th-32lru20 Guia Do Utilizador

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15 
FMA-101 TROUBLESHOOTING PROCEDURES 
 
 
TROUBLESHOOT THE FMA-101 
 
The following table contains general FTG Basic issues and solutions related to the FMA-101 
and the FTG Basic platform.  
 
FMA-101 Troubleshooting 
Issue 
Solution(s) 
The OSD/Call 
letters do not 
display in the 
guest room(s). 
  If the issue affects all rooms: 
o
  Verify the FMA-101 is properly configured. 
o
  Verify the FMA-101 is balanced flat with the rest of the FTG Basic 
platform. 
  If the issue is restricted to a single room: 
o
  Wait for the FMA-101 to re-broadcast the channel lineup and re-
test. Note: The amount of time it takes to re-broadcast the channel 
lineup is determined by the rate setting that was entered during the 
date and time configuration. 
o
  Check the coaxial connections and signal levels in the room. 
o
  Replace the terminal. 
The date/time is 
incorrect. 
  Reconfigure the Date and Time Configuration in the FMA-101 software 
interface. 
The laptop/tablet 
cannot access the 
FMA-101 interface 
  Verify the laptop/tablet settings are properly configured. 
  Verify the Ethernet crossover cable is in good condition and connected 
properly. 
  Ping the FMA-101 IP address (10.20.1.128). If the FMA-101 does not 
respond, replace the FMA-101. 
 
 
RESET THE CHANNEL LINEUP 
 
The reset channel lineup function enables technicians to reset or clear all configured channels 
from the FMA-101 channel lineup. This function may be used - but is not required - when a 
significant number of channels require reconfiguration. Complete the following steps to reset 
the channel lineup. 
 
1.
  Connect an Ethernet (crossover) cable between the laptop/tablet’s Ethernet port and the 
FMA-101’s Ethernet port. Tip: The laptop/tablet’s network settings must be on the same 
subnet as the FMA-101. 
2.
  Launch the laptop/tablet web browser. 
3.
  Type http://10.20.1.128 in the browser’s address bar and press <Enter>. The Current 
Channel Lineup screen will display.  
4.
  Select the Configure Channel Lineup link. A login screen will appear. 
5.
  Type panasonic in the User name field. 
6.
  Type blan in the Password field.